FAQ’s

Frequently Asked Questions

Q: What services do you offer?

A: We provide a wide range of electrical services including residential electrical installations, repairs, maintenance, wiring, lighting, and electrical inspections. We also specialize in fuse box (consumer unit) upgrades, surge protection, and emergency electrical services.

Q: What areas do you serve?

A: We serve Isleworth, including Hounslow borough, Richmond borough, and the surrounding areas. Please contact us to confirm if we serve your location.

Q: Are you licensed and insured?

A: Yes, we are fully licensed and insured.In cases where they are in training, they work under the supervision of a qualified electrician who will inspect and ensuring the quality and reliability of our services, providing you with peace of mind. Our electricians are certified professionals who adhere to industry standards (bs7671) and safety regulations.

Q: How can I get a quote for my electrical project?

A: You can request a quote by filling out the form on our website, calling us at 07479936177, or emailing us at f.d.electrical@outlook.com . We will get back to you promptly to discuss your project and provide an estimate.

Q: Do you offer emergency electrical services?

A: Yes, we offer 24/7-365 emergency electrical services. If you have an urgent issue, please call us immediately at 07479936177.

Q: Can you help with electrical panel upgrades?

A: Absolutely. We can upgrade your electrical consumer unit(also know as fuse box) to ensure it meets your current power needs safety standards and regulations.

Q: What types of lighting installations do you handle?

A: We handle all types of lighting installations, including indoor and outdoor lighting, recessed lighting, landscape lighting, security lighting, and energy-efficient LED lighting.

Q: What safety measures do you follow?

A: Safety is our top priority. We follow all local and national regulations. Our electricians are trained to the most recent edition of bs7671 and use the latest safety equipment and techniques to ensure every job is completed safely.

Q: How do you handle permits and inspections?

A: We take care of all necessary permits and inspections for your electrical projects, ensuring that all work is compliant with local building codes and regulations.

Q: What payment methods do you accept?

A: We accept various payment methods, including credit/debit cards, checks, and cash. Please contact us for more details.

Q: How do I schedule an appointment?

A: You can schedule an appointment by calling us at 07479936177, filling out the appointment request form on our website, or emailing us at f.d.electrical@outlook.com. We will work with you to find a convenient time for your service.

Q: What is your cancellation policy?

A: If you need to cancel or reschedule your appointment, please contact us at least 48 hours in advance. This allows us to accommodate other clients and adjust our schedule accordingly.If an Estimate has been accepted with a deposit, a reasonable fee (typically covered by the deposit) dependent on the extent of the job will be issued if work is to be fully cancelled. Otherwise a rescheduling fee typically dependent on the timescale of the job may be applied if not given 48 hour notice in advance.